Does d.stil have a warranty?

You’ll be happy to know that our products carry a limited lifetime warranty. If you are in need of a warranty replacement please contact us and we will make sure you get a replacement.

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I am missing a piece to my favorite product!

Did you misplace your PopTop lid or did your Strawtop never come back from the dishwasher? Guess what?!? We have some to spare! Write us to tell us what you need with your mailing address and we’ll send you a new one.
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What are d.stil products made of? Do they contain BPA?

We work closely with our overseas partners to make sure that the materials we specify for our products are actually used in the production. We test our products to FDA, EU and Japanese food-safety standards to ensure no harmful products such as melamine or BPA are present. The EU and Japanese safety standards are far more rigorous than FDA standards.

All products undergo rigorous quality inspections by our factory partners, as well as our internal d.stil quality assurance team.
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When will backordered items ship, and when will I be charged?

We know you’re anxious to receive your purchases. All orders are charged in full, at the time of checkout. If items are backordered, they will ship the minute they hit our warehouse. Might actually take a couple hours, but we’re on it.
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